Frequently Asked Questions

Got a question? 

We love to share our knowledge of CBD. You may find the answer to your question below or you can contact us here

What is CBD? 

CBD stands for Cannabidiol and is a chemical compound that is found in the Cannabis sativa plants. We give the low down on this brilliant natural super-component in our article on CBD here

How much CBD should I take? 

The discussion around dosing is a controversial one, and as with any supplement, there is no 'one size fits all' answer to this question. For information about dosing, see our Dosage Guide 

Can CBD help with anxiety? 

CBD is classed as a food supplement in the UK and we do not claim any medical benefits to its usage. It's best to do your own research and speak to seasoned users of CBD and get their first hand impressions.

What is the best way to take CBD? 

The Cannabis Trade Association recommends a maximum daily dosage of 70mg, so we recommend you stick to less than that that as a starting point. After that:

  • If you feel satisfied, stick to that or reduce by 20mg a day.
  • If you don't feel satisfied, increase dosage but dont go over 70mg in one day

We have discussed this in depth in our blog on CBD Dosage

Is it safe? 

To make sure we uphold ourselves to the highest standard, all our products are regularly tested and monitored by third party laboratories. This guarantees consistency, transparency and the highest quality of hemp extract. We recommend you select the dose appropriate for you through our guide here. 

How long will my order take? 

Any orders placed before 2pm between Monday to Thursday in the UK will have their package allocated for next day delivery. On Fridays any orders placed before 2pm will arrive the following Monday, whilst those made after 2pm or on a Saturday or Sunday will arrive the following Tuesday.

Any orders taken on Bank Holidays will be processed the next working day for postage.

Please note: Whilst we aim to adhere to the above, due to current COVID conditions couriers may take a little longer in delivering your order. 

How much is delivery? 

Delivery is on's FREE of charge! 

Where is my order? 

We will email you with tracking details once it's leaves our warehouse but you can still get in touch with us here and we'll look into it for you.

I have opened my product but don't want it. Can I return it? 

We offer a 14 day money back guarantee from receipt but this is only applicable for unopened and unused products, with seals intact. If an item has been used or opened we cannot accept a return due to potential denaturing of the product.

To cancel or return goods please contact us via email quoting your order number.  

Where is your CBD from?

Our CBD oil is sourced from the largest organic certified hemp production in Switzerland with 12 year’s experience in the cannabis industry and over 25 years in organic cultivation. 

We don’t purchase biomass from other farmers. Only selected parts of the plant are handpicked to ensure to deliver the best quality products.

Hemp is a natural bio-accumulator which means it can absorb heavy metals and other type of contamination from the soil. We only work on clean land and offer certified organic CBD products. We guarantee pure quality now and in the future.

We use the latest manufacturing technologies and CO2 extraction processes to precisely extract CBD and preserve all the other cannabinoids, terpenes, flavonoids and nutrients.

  • Non-GMO
  • Pure & unrefined
  • Organic 
  • Slow-pressed

Our formula is Vegan & Vegetarian friendly too!